AI Automation Strategist · 12+ Years IT Infrastructure
AI Automation Systems
for Small Businesses
I help small businesses save time, reduce manual work, and run smarter operations — by turning repetitive tasks into AI-powered systems.
Backed by 12+ years of IT infrastructure experience, I build automation the way engineers build systems: documented, reliable, and designed to still work in month six.
Who This Is For
I work with:
Local Service Businesses
Owners drowning in repetitive admin work — cleaning, HVAC, contractors, and repair services losing leads to slow follow-up.
Consultants & Coaches
Service providers losing time to manual follow-up, client onboarding, and content that depends entirely on them.
Creators & Solo Founders
Running a business on duct tape and good intentions, ready for AI to solve a real problem instead of adding one more tool.
If you're tired of doing the same tasks every week and you want AI to actually solve a problem instead of just being another tool to manage — we'll get along.
Problems I Solve
- Manual lead follow-up that costs you deals
- Client onboarding that eats your week
- Content workflows that depend entirely on you
- Documentation that lives in someone's head
- Too many disconnected tools and no real system
- AI hype with no idea what to actually do with it
What I Build
AI Automation Audit
A practical review of your workflows to identify what to automate first, what to leave alone, and how to phase it in without breaking anything. You leave with a 30-day implementation roadmap.
AI Workflow Systems
Custom automations for lead follow-up, client onboarding, content production, internal reporting, and admin tasks. Built to be documented, maintainable, and handed to someone else.
Small Business Websites
Website setup and management using WordPress, Next.js, Cloudflare, and modern hosting. AI integration where it helps. Hands-off operation when it's running.
Notion & Obsidian Systems
Operations dashboards, knowledge bases, SOPs, and prompt libraries. The kind of system that survives a new team member onboarding.
Why Work With Me
Most AI consultants started six months ago.
I spent 12+ years in IT infrastructure — administering servers, managing Windows and Linux environments, automating tasks with PowerShell, supporting users, and writing the documentation that kept systems running.
That background changes how I build. I know what production-grade systems require. I know what breaks at 2am. I know why "it works on my machine" isn't the same as "it works."
When I build an automation for your business, I build it the way I'd build it for a company that depends on it — because yours does.
Tools I Work With
I keep my stack focused. These are the tools I actually use, not a list of everything I've heard of.
AI & Automation
Claude, n8n, custom prompt systems
Knowledge & Operations
Notion, Obsidian
Web & Infrastructure
Next.js, WordPress, Cloudflare, GitHub
Languages
TypeScript, PHP, PowerShell
The AI Automation Audit
A practical review of your business workflows that ends with a concrete plan — not theory.
You'll leave with:
- A map of where your business is losing time every week
- The 3 workflows worth automating first (and which ones to skip)
- Specific tool recommendations for your stack
- A 30-day implementation roadmap you can run yourself or hire me to build
Ready to Stop Doing the Same Tasks Every Week?
Let's figure out which workflows in your business are quietly stealing the most time — and build a plan to automate them.
Prefer email? Reach me directly at palissawashington@gmail.com